We value our customers' privacy and security.  Your information is private and secure on Aggie Hill.  Please take a moment to become familiar with our privacy policy where we have provided answers to questions regarding our privacy and security policies.

What information do we collect?

In order to provide you with the services you request, we ask you for certain kinds of personal information. When you visit our website, subscribe to “stay in touch”, place an order, send us an e-mail, participate in promotion, or request other services that require information, you provide us with personally identifiable information. This information may include your name, e-mail address, billing address, shipping address, telephone number, and credit card number.

How do we use the collected information?

Aggie Hill uses the information you provide to process your order, assist with your inquiries, contact you via email or US mail (printed material) with notifications of new products or services, and to announce special limited time promotional discount offers. In addition we keep a record of your purchases, as well as receive and record information (IP address, pages visited) on our server logs from your browser.

How do we maintain security?

To maintain security, privacy, and to protect our customer’s information we do not accept orders by e-mail. Aggie Hill is pleased to accept your order on-line or by telephone, 413-527-3850, M-F 9-5 (ET).

When you complete a transaction via the aggiehill.com website or place a telephone order, your sensitive information such as credit card number, is redirected to a secure server where it is encrypted and protected by Secure Socket Layer (SSL) encryption technology.

Do we protect the privacy of young children?

Everyone, including children, deserves the right to privacy. Aggie Hill respects the privacy of children, and therefore would never knowingly request personal information from anyone under the age of 13.

Do we share information?

We do not sell, rent, or trade your personal information to third parties. In some instances, we use third party companies to provide services for us. These services include assistance with maintaining and managing customer information, the secure receiving and processing of orders (SSL), and e-newsletter services. Some of these third party vendors are given access to some or all of the information you provide to us, including your email address and credit card information (for the sole purpose of order processing), and may use cookies on our behalf. Aggie Hill LLC, except as disclosed in this policy, does not authorize third parties to make use of our customers’ personally identifiable information other than to provide Aggie Hill with these services.

By using our web site, you consent to the collection and use of information by Aggie Hill as described above unless you notify us otherwise. If we make a change to our policy it is your right to know, and we will post those changes on this page to keep you informed.